CRM Structure
by Thịnh Nguyễn Duy
1. Account
1.1. Name
1.2. Address
1.3. Business Type
1.3.1. Manufacturing
1.3.2. Government Agency
1.3.3. Commercial
1.3.4. Services Company
1.3.5. NGO/NPO
1.4. Website
1.5. Phone
1.6. Notes
1.7. Tag
1.8. Contact
1.8.1. Contact 1
1.8.1.1. Name
1.8.1.1.1. Mr/Mrs
1.8.1.1.2. Full Name
1.8.1.2. Position
1.8.1.2.1. Title
1.8.1.2.2. Department
1.8.1.3. Mobile
1.8.1.4. Email
1.8.1.5. Notes
1.8.1.6. Tag
1.8.1.7. Activities./Task
1.8.1.7.1. Description
1.8.1.7.2. Deadline
1.8.1.7.3. Type: Meeting/Call/Email
1.8.1.7.4. Assignee
1.8.1.8. Lead
1.8.1.8.1. Lead 1
1.8.1.8.2. Lead 2 (etc)
1.8.1.9. Opportunity
1.8.1.9.1. Opportunity 1
1.8.1.9.2. Opportunity 2 (etc)
1.8.2. Contact 2 (etc)