1. Working of a computer
1.1. 1) input - feeding information to the PC
1.2. 2) process - work done by the computer
1.3. 3) output - result obtained from the computer
2. Features and limitations of computer
3. BPM industry in India
3.1. Structure of IT-BPM industry
3.1.1. 1. Multimedia companies - have global presence
3.1.2. 1. Indian service providers - only present in India
3.1.3. 3. Global in-house centres - to be control from parent organisation
4. Convergence of technologies
5. Computer application in buisness
5.1. 1. Billing 2. Budgeting 3. Accounting 4. Reporting
6. 1) system unit 2) monitor 3) mouse 4) keyboard
7. Defining a computer
7.1. Introducing Central processing unit
7.1.1. C.P.U (CENTRAL PROCESSING UNIT)
7.1.1.1. There's are two types of C.P.U 1) The arithmetic logical unit (ALU) 2) The control unit
7.1.1.1.1. 1) Arithmetic logical unit - it is the digital circuit that is used to execute arithmetic and logical operations in a computer system. Whenever computer performed take computer activate ALU
7.1.1.1.2. 2) Control unit - The computer unit of the copy supervises and monitors the functions performed by the entire computer system
7.2. Understanding data
7.2.1. Understanding information
7.2.1.1. Understanding hardware
7.2.1.1.1. Understand software
7.2.1.1.2. 1) physical parts of computers
7.2.1.2. 1) When a computer processes data and converts it into a form that is useful and meaningful to the user, it becomes an information
7.2.2. 1)data denotes unprocessed raw facts and figures
8. Exploring functional components of a computer
9. Applications of a computer
9.1. Computers at home
9.1.1. 1. Playing games 2. Learning to music 3. Watching OTT
9.2. Computers application in accounting
9.2.1. 1. Ledgering system 2. accounting system 3. Tally
9.3. Computer application for customer interaction
9.3.1. 1. Answering customers questions 2. Offering assistance 3. Keeping records of payments
9.4. Computer application in communication
9.4.1. 1. Email 2. Chat 3. Web conferencing 4. VoIP
9.5. Computer application in advertising
9.5.1. 1. Introducing buisness at global platform 2. Example --- http://www.amazon.in