1. Educational Offerings
1.1. Best Practices
1.2. CE Credits
1.3. Course Offerings
1.4. Course Design
1.4.1. Needs Assessment
1.4.2. Learning Objectives
1.4.3. Format
1.4.4. Simulation Typology
1.4.5. Simulation Delivery Modality
1.4.6. Fidelity
1.4.7. Evaluation
1.4.7.1. Pilot Testing
1.4.8. Professional Integrity
1.4.9. Clinical Scenario
1.4.10. Pre-briefing and Debriefing
1.4.11. Participant Support
1.5. Course Testing
1.6. Course Deployment
1.7. Course Evaluation
1.8. Participant Assessment
1.9. Course Recruitment
1.10. Research About Learning
1.11. Remediation
1.12. Open Skills Practice Sessions
1.13. Skills Coaching
1.14. Course Tracking
1.15. Course Payment
2. General Operations
2.1. Customer Relations
2.1.1. Connecting with External Statekholders
2.1.1.1. Special Events
2.1.1.1.1. MulitMedia
2.1.2. Connecting with Internal Stakeholders
2.2. Security and Safety
2.2.1. Entry and Exit Systems and Procedures
2.3. Equipment and Supplies
2.3.1. Procurement
2.3.2. Vendor Connections
2.3.3. Product Selection
2.3.4. Database Management
2.3.5. Equipment Certification
2.3.6. Asset Management
2.3.6.1. Lifecycle and Archival Processes
2.3.6.2. Inventory Tagging and Tracking
2.3.6.3. Shipping and Receiving
2.3.6.4. Organizing and Labelling
2.3.6.5. Product Repair and Replacement
2.4. Marketing
2.4.1. Graphic Design
2.4.2. Brochures, banners, etc.
2.4.3. Signage
2.4.4. Tours
2.4.5. Artwork
2.5. Booking and Scheduling Events
2.5.1. Request & Priority Selection Process
2.5.1.1. Scheduling Software
2.5.2. Booking Form
2.5.3. Approval Process
2.5.4. Confirmation
2.5.5. Cancellations
2.5.6. Documentation
2.5.7. Certificates
2.5.8. Reporting and reports
2.5.9. Tracking and Room Occupancy rates
2.6. Vendor Relations
2.6.1. Beta Testing
2.6.2. Sponsorship
3. Technical Operations
3.1. Integrated AV/IT Systems
3.1.1. Video Recording management
3.1.1.1. Data input and management
3.1.1.2. Permissions and Access
3.1.2. Institutional Systems
3.1.2.1. Cloud Servers
3.1.2.1.1. Hardware - Medical Equipment
3.1.2.2. LDAP Integration
3.2. Simulation Typlologies
3.2.1. Simulators
3.2.1.1. Static
3.2.1.2. Part Task Trainers
3.2.1.3. Mid-level Simulator
3.2.1.4. Computerized Full Body Simulators
3.2.2. Live Humans
3.2.2.1. See Simulated Patients Above
3.2.2.2. Simulated/Standardized Patient Program
3.2.2.2.1. SP Hiring
3.2.2.2.2. SP Script Writing and Training
3.2.2.2.3. Human Resources
3.2.2.2.4. Scheduling
3.2.2.2.5. Debriefing
3.2.2.3. Role Player: Embedded Actors/Participants
3.2.3. Computer-based
3.2.3.1. Games
3.2.3.2. Virtual Workbench/Haptic Trainers
3.2.3.3. 3D 4D Augmented Reality
3.2.3.4. 3D Immersive learning
3.2.3.5. Training Modules
3.2.3.6. Virtual Reality
3.3. Simulation Delivery Modalities
3.3.1. Simulated Clinical Immersion
3.3.1.1. Full Mission Simulation
3.3.1.2. Simulated Clinical Event
3.3.2. Procedural Simulation
3.3.3. Boot Camp Simulation
3.3.4. Mobile or Distributed Simulation
3.3.5. Tele-SIM or Broadcast Simulation
3.3.6. Classroom Simulation
3.3.7. In Situ Simulation
3.3.8. Computer-Based Simulation
4. Research and Development
4.1. Innovation Grants
4.2. Partnering with Industry
4.3. Student Projects
4.4. Single-site & Multisite Quality Research
4.5. Dissemination: Publications, Conference, Social Media, other
4.6. New Product Devlopment
5. Complex Adaptive Systems Management
5.1. Analyze Situation
5.1.1. Choose Best Approach to Finding Solutions
5.1.2. ORDERED: Simple or Complicated
5.1.2.1. Simple
5.1.2.1.1. Standard Operating Procedures, Apply Best Practices
5.1.2.2. Complicated
5.1.2.2.1. Scenario Planning, Systems Thinking, Use Common Sense and Good Practices
5.1.3. UNORDERED: Complex or Chaotic
5.1.3.1. Complex
5.1.3.1.1. Apply Emergent Practice, Pattern Management, Examine Complex Adaptive Systems
5.1.3.2. Chaotic
5.1.3.2.1. Exit to Gain Stability, EnactmentTools, Crisis Management
5.2. Metrics and Measurement
5.2.1. Goal and target setting
5.2.2. Valid and reliable tool selection
5.2.3. Establish regular measurement cycles
5.2.4. Data collection and data inputting
5.2.5. Analytics and data analysis
5.2.6. Outcomes Tracking
5.2.6.1. Change Leadership & Change Management
5.2.6.1.1. Repeat
6. Administration, Leadership, and Management
6.1. Strategic Planning
6.1.1. Vision
6.1.1.1. MIssion
6.1.1.1.1. Core Values
6.1.2. Identity Building
6.2. Resource Management
6.2.1. See Equipment and Supplies
6.3. Fiscal Management
6.3.1. Budget Allocation
6.3.1.1. Budget Tracking
6.3.1.1.1. Budget Reporting
6.3.2. Funding and Sponsorship
6.4. Sustainability Practices
6.4.1. Revenue generation
6.4.1.1. Fee Structure: Course & Facilty
6.4.1.1.1. Energy Efficiencies
6.4.2. Green Practices
6.5. Policy and Procedures
6.6. Procurement
6.7. Quality Improvement
6.7.1. Lean Processes
6.8. Best Practices in Leadership and Management
6.9. Renovate and Build
6.10. Manage Physical Plant
6.10.1. Building Systems and Repairs
6.10.2. Green Initiatvies
6.10.3. Compressed Gases
6.11. Risk Management
6.12. Strategic Relations: Partners, Coalitions, Consortia, Affiliations, Alliances, Memberships
6.13. Project Management
7. Communications
7.1. Annual Stakeholder Report
7.2. Media Release or Spot
7.3. Website Design and Content
7.4. Newsletters
7.5. Social Media - FB page, Twitter, other
7.6. Committee Reports
7.7. Stakeholder Reports
7.8. Advertising Events
7.9. Multimedia Use
7.10. Branding
8. Simulation Program Personnel
8.1. Human Capital Management
8.1.1. Administrative Personnel
8.1.1.1. Director
8.1.1.2. Business Manager
8.1.1.3. Operations Manager
8.1.2. Support Staff
8.1.2.1. Custodial Staff
8.1.3. Academic Personnel
8.1.3.1. Simulation Educators
8.1.3.2. Researchers
8.1.3.3. Clinical Specialists
8.1.4. Technical Personnel
8.1.4.1. Simulation Operations Specilists
8.1.4.2. Moulage Arttists
8.2. Recruiting Talent
8.3. Retaining Talent
8.4. Talent Development
8.4.1. Scholarship and Research
8.4.1.1. Publications, conferences, etc.
8.4.2. Staff Development and Training
8.5. Staff Events
8.5.1. Celebrations, Awards, Honours, Media News
8.6. Benefits and Perks
8.6.1. Vacation planning, sick time, extended leaves
8.7. Personnel Information storage
8.7.1. secured file data storage